Refund Policy

Last updated: October 10, 2026

60-Day Money-Back Guarantee

MemoZone orders are advertised with a 60-day money-back guarantee, calculated from your original order date — not your delivery date.

How to Request a Refund

Contact our support team through the Contact page or email [email protected] within the 60-day window to begin a return.

Eligibility

Review the current official refund terms carefully, including whether opened or empty bottles are eligible, whether product must be returned, and whether shipping/handling fees are excluded. These terms can change, so confirm the latest policy at checkout.

Processing Time

Once a return is approved, refunds are typically processed within a standard banking window. Keep your order confirmation and payment receipt as proof of purchase.